Atlassian Cloud backup & recovery
Atlassian offers a 30-day retention window and manual export — that's not a backup strategy. We help you choose and deploy an independent solution that fills the gap with automated, restorable, point-in-time protection.
The risks
What can go wrong
Retention limits
The 30-day trash window is easily outlasted by ransomware or a slow-burn insider.
Bulk edits & script mishaps
A misconfigured automation can rewrite thousands of issues or pages. The solution restores per-project or per-space.
Departing admins
When an admin's account is deprovisioned, related content shouldn't disappear with them.
Compliance & audit
Financial, healthcare and public-sector projects need audit-grade recovery capability.
Coverage
What the solution protects in Atlassian
Jira Cloud
Issues, comments, custom fields, workflows, attachments, sprint history — restore per project.
Confluence Cloud
Pages, blogs, spaces, comments, attachments and page trees with version history.
Bitbucket Cloud
Repositories, branches, pull requests and metadata — mirrored to an independent store.
User & permission structure
Group membership and permission schemes captured alongside content.
Recovery
How recovery works
1. Locate
Search across projects, spaces and repos by key, title, tag or date.
2. Preview
Compare versions before overwriting.
3. Restore
To the original project/space or a new one. Attachments and links preserved.
Compliance
Compliance mapping
- GDPR — data subject rights across Jira/Confluence content
- ISO 27001 — A.12.3 backup, A.17 continuity
- NIS2 — recovery evidence for essential/important entities
- SOC 2 — availability & processing integrity
FAQ
Frequently asked
Isn't Atlassian's export enough?
Manual XML/CSV exports are not restorable point-in-time backups. An independent backup is.
Do you support Data Center too?
The solutions we help you deploy target Cloud. Data Center backup is a separate conversation — talk to us.
Can you restore individual Jira issues?
Yes — issue-level, page-level and space-level restore are all supported.
Where is data stored?
EU-based infrastructure with encryption at rest and in transit.
Related reading
Jira Cloud backup: what Atlassian's native tools restore
What Jira Cloud keeps natively, why individually deleted work items have no recovery path, and why a native restore only goes into an empty site.
Litigation hold is not a backup
A litigation hold answers a legal question, not an operational one. How holds work across Microsoft 365, Google Workspace, Slack and Atlassian — and what they leave uncovered.
Double extortion ransomware: what backup cannot fix
Double extortion ransomware steals data before encrypting it. Backup defeats one lever completely and the other not at all — and the difference is legal.
Let's look at where your data stands.
30 minutes, concrete risks, concrete next steps.