Slack backup, compliance & recovery
Slack retention is per-plan, per-channel, and easy to lose. The solution keeps a complete, searchable copy — DMs included — with audit-grade retention, and we help you choose and deploy it.
The risks
What can go wrong
Retention gaps
Slack retention settings can be lowered, exceptions applied and messages purged. The solution keeps an authoritative copy.
Departing users
When a user is deactivated, their DMs remain but native export is limited. The solution provides full access.
Compliance & eDiscovery
Legal or regulatory holds require complete, tamper-evident capture. Native Slack rarely satisfies audit requirements.
Accidental channel deletion
A deleted channel takes messages, files and threads with it. The solution restores it.
Coverage
What the solution captures in Slack
Channels
Public, private, shared and archived — messages, threads, reactions, edits.
Direct messages
1:1 and multi-party DMs with admin authorisation and audit trail.
Files & attachments
Every uploaded file with original filename, uploader and metadata.
Users & channel structure
Membership, roles, channel topics and pinned items.
Recovery
Search, restore & export
1. Search
Keyword, channel, user, date-range search across the whole workspace history.
2. Legal hold
Freeze specific channels or users to preserve state for eDiscovery.
3. Export or restore
Download a compliance-grade export, or restore back into a Slack channel.
Compliance
Compliance mapping
- GDPR — subject access & erasure requests
- NIS2 — evidence of continuity for communication systems
- Legal hold / eDiscovery — tamper-evident preservation
- ISO 27001 — control A.12.3
FAQ
Frequently asked
Doesn't Slack keep everything forever?
Only on some plans, and admin can change retention at any time. An independent backup is separate from that.
Are private DMs captured?
With admin authorisation, yes — with full audit trails.
Can we restore into a channel?
Yes — restore messages or files back into the original or a new channel.
Where is data stored?
EU-based, encrypted at rest and in transit.
Let's look at where your data stands.
30 minutes, concrete risks, concrete next steps.